Module 1: Toolkit Index

Everything in one place

We know this was a TON of information, and you will likely went to reference it at a later date. Below is a index of every toolkit and their modules - just click the underlined text to take you directly there.

Welcome Page - You’re not Alone. We are here for the journey.

  1. What to expect

  2. Day 1 essentials

  3. Helpful emotional support apps

Toolkit 1 - Your First Steps After a Disaster. Hope starts here.

  1. Module 1: Insurance First Steps

    1. How to locate your policy and declaration page

    2. Create a new email address

    3. Filing a claim

  2. Module 2: Insurance Terms & Basics

    1. Common Insurance Terms

    2. Insurance Basics for Renters and Insurance Basics for Homeowners

  3. Module 3: "Don't rush. take a breath. Ask for help." 

    1. The survival mantra

    2. Don’t rush into signing contracts and What to Look for in a Contract guide

  4. Module 4: Calming your nervous system

    1. Box breathing

    2. Acute Stress Disorder

    3. Finding a therapist: Open Path, SonderMind, and Better Help

  5. Module 5: First Steps for Renters

    1. Renters Next Steps

Toolkit 2 - Navigating Claims, Housing, and Your Rights. And ensuring you get a good night's sleep. 

  1. Module 1: The first conversation with your adjuster

    1. Renters: First Conversation with your Insurance Adjuster

    2. Homeowners: First Conversation with your Insurance Adjuster

  2. Module 2: Homeowners Proof of Loss & Mortgage Implications

    1. Proof of Loss

    2. The role of your mortgage company and limit on lender involvement

  3. Module 3: Additional Living Expenses

    1. ALE - what it is and what it covers

    2. Other things ALE can cover and how to track them

  4. Module 4: The Guide for Renters

    1. Getting your rent money back

    2. Getting your security deposit to be returned

    3. Dealing with your personal property

  5. Module 5: Get Sleep

    1. Why sleep is so important

    2. Adults: ways to establish a bedtime routine

    3. Kids: ways to establish a bedtime routine

 Toolkit 3 - Disaster-Related Grief: Understanding Loss and Healing

  1. Module 1: Loss of Home and Possessions 

  2. Module 2: Loss of a Pet or Animal 

  3. Module 3: Loss of a Loved One 

  4. Module 4: Coping Skills for Grief

Toolkit 4 - Asbestos and Smoke Contamination. And how to move your frustration.

  1. Module 1: Asbestos

    1. Asbestos video

    2. Testing and abatement: the details

  2. Module 2: Smoke contamination

    1. Why smoke can be toxic 

    2. How to test for smoke, soot, and ash contamination

  3. Module 3: Cleaning up

    1. Recipe for getting smoke smell out

    2. Best practices for cleaning your home 

    3. Cleaning tips & guidelines 

  4. Module 4: Daily Movement

    1. Some simple, helpful ways to move throughout the day

    2. Yoga practices

Toolkit 5 - Post-Disaster Logistics: Documents, Insurance, and Finding your Next Rental. A reminder to stay connected with support. 

  1. Module 1: Replacing documents 

  2. Module 2: Renters - Managing the Emotional Side of Moving

  3. Module 3: Insuring your uninhabitable home and new rental

    1. Homeowners: what insurance to have on home under repair and temporary home

    2. Renters: what to get in your next renter’s policy. Get your own, don’t use the property management’s one

  4. Module 4: Paying for Utilities 

    1. Turn off utilities and pay minimum to keep accounts open. 

    2. Spreadsheet to calculate what ALE will cover for utility overages

  5. Module 5: Stay connected to family, friends, faith, and your therapist!

Toolkit 6 - Communication Support for Families. And understanding it can affect everyone differently.

  1. Module 1: Helping kids understand disasters and the rebuilding process

    1. Explaining this event to a school-aged child

  2. Module 2: Your Kids’ Reactions Make Sense

    1. Naming the feelings

  3. Module 3: Family Conversation topics

    1. How to start the conversation

    2. Family Check-in

  4. Module 4: How a Disaster Can Impact My Relationship

    1. Different coping styles are normal

    2. Why intimacy looks different

Toolkit 7 - Replacing Belongings, Contents Pack Out & Setting Up Your Next Home. Moving forward and staying grounded amidst the turmoil. 

  1. Module 1: The First Steps to Replacing your Belongings

    1. Use shopping apps

    2. Save receipts

  2. Module 2: Restoration Companies & Your Contents

    1. Content Pack Out: What you need to know

    2. What your contractor provided inventory list should look like

  3. Module 3: Getting settled into new or temporary housing 

    1. Get what you are entitled to in your rental

    2. Setting up your new or temporary home after a disaster

  4. Module 4: Grounding Exercise

    1. Helpful emotional support apps

Toolkit 8 - The First Rebuild Decisions. Understanding your options and taking it slow.

  1. Module 1: Shop around for contractors

    1. Take your time and compare options

    2. Contractor red flags

    3. Interviewing contractors

  2. Module 2: Contract fine print

    1. What to look for in contract

    2. Beware of Assignment of Benefits

  3. Module 3:Should You Rebuild or Sell?

    1. Understanding your options

    2. Questions to ask yourself 

Toolkit 9 - The Personal Property Inventory Guide. And why it starts with taking a breath.

  1. Module 1: Grounding exercise before you start

  2. Module 2: Making your inventory list

    1. Personal Property Spreadsheet

    2. Helpful hints

  3. Module 3: Recoverable Depreciation explained

    1. Recoverable depreciation video

    2. How insurance calculates recoverable depreciation 

Toolkit 10 - HOAs, Subrogation, and Renters Being Held Responsible. And managing the anger that comes with these issues.

  1. Module 1: Homeowners Associations: What to know 

    1. Whose insurance covers what?

    2. Loss Assessment Coverage

    3. Paying your HOA dues 

  2. Module 2: Subrogation

    1. What is it and how it works

  3. Module 3: As a renter, how much am I responsible for?  

    1. Can my landlord charge me for damages?

    2. Your Liability insurance can help

  4. Module 4: What to do with my anger

    1. Being angry, releasing it, and getting support

    2. Helpful emotional support apps

Toolkit 11 - Common Roadblocks with Insurance. But keep going, you’ve got this.

  1. Module 1: Unresponsive adjusters and delays

    1. You’re not the only one

    2. Ask for a supervisor

    3. File a complaint

    4. The last resort

  2. Module 2: Proving your loss: Ownership and Damage

    1. Proving you owned it

    2. Proving it needs replacement

  3. Module 3: Third Party Administrators

    1. Who are they and what do they do

  4. Module 4: Public Adjusters

    1. When to hire one, what to know: 

    2. What’s the Deal with Public Adjusters

  5. Module 5: Quiet Victories

    1. One step wins, signs of healing, and movement toward healing 

Toolkit 12 - Getting the Rebuilding Process Started. Why clear communication will get you through.

  1. Module 1: Agreeing on the estimate

    1. The reconstruction estimate

    2. Building ordinance or code upgrades

  2. Module 2: Managing the construction process

    1. You’re the project manager

    2. Schedule weekly meetings

    3. Stick to the payment schedule

    4. The permit process 

  3. Module 3: Avoiding Foreclosure

    1. Types of loss mitigation

  4. Module 4: Clear communication

  5. Module 5: Handling the emotional waves of rebuilding