Module 1: Insurance First Steps

How to locate your policy and declarations page

The first step is to locate your insurance declarations page and policy. The declarations page is a summary of your coverage and the first thing you want to understand. The fine print and details are in the full policy document. You might be thinking, “My policy was in my home — the one that just burned down.” That’s understandable. Fortunately, there are a few ways to access it:

  • Log in to your insurance company’s online portal. Look for the section on your homeowner’s or renter’s policy and it should link to your declarations page and policy. It may be located under “Documents” or “Coverage” or be listed as a summary of your coverage.

  • Download the company’s app, if available. You may be able to find your declarations page and policy there too. 

  • If those options aren’t possible right now, call your insurance company directly and ask them to email you a copy of your declarations page and policy. You can always reach out to your insurance agent and ask them for that number too.

Filing a claim

The next step is to file an insurance claim. You can do that through your insurance company’s online portal, app, or call them directly. This starts the claim process and then you will be assigned an adjuster. If you call them directly, it will likely be a 1-800 number and you will talk to a customer service representative. Filing the claim officially starts the insurance process and then you will be assigned an adjuster who will contact you.

✺ Frequently asked questions ✺

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.