We hope this guide will be helpful and leave you feeling more prepared in the event of a disaster.

After Will and his family lost their home from an electrical fire, their new full time job was dealing with the insurance claim process. They didn’t understand the insurance lingo, were not familiar with the process, and didn’t know what questions to ask. They connected with Our Front Porch and we immediately set up a call with Will’s adjuster, explained next steps, and guided them on what to say and ask about. Here’s what they said:

“Honestly, we are not sure where we would be without OFP. They have been there every step of the way. Helping us ask the right questions, acting as a mediator with both contractors and our insurance, and offering guidance and support every step of the way. With OFP we have never felt alone.”

We rely on the generosity of individual donors to keep our services free for disaster survivors. Your support can make a powerful difference—helping people like Will recover, rebuild, and access the insurance benefits they’re rightfully entitled to.

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